Privacy Policy
Your privacy is important to us. This policy explains how RangeMateEV handles your information.
Table of Contents
1. Overview
🔒 Privacy First Approach
RangeMateEV is designed with privacy in mind. We do not collect, store, or share your personal data unnecessarily. Our app works primarily with data that stays on your device.
RangeMateEV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application collects, uses, and protects your information when you use our electric vehicle range calculation service.
By using RangeMateEV, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information We DO NOT Collect
We want to be clear about what we don't collect:
- Personal Identity Information: We do not collect your name, email address, phone number, or other personal identifiers unless you voluntarily provide them for support purposes.
- Location Tracking: We do not continuously track or store your location data.
- Driving Behavior: We do not monitor or record your actual driving patterns or habits.
- Vehicle Data: We do not access or store data from your vehicle's systems.
2.2 Information We May Collect
To provide our range calculation service, we may collect minimal information:
- Vehicle Model: The electric vehicle model you select for calculations (stored locally on your device)
- Route Information: Start and end points you enter for trip planning (processed temporarily, not stored)
- App Usage Data: Anonymous usage statistics to improve app performance (no personal identification)
- Crash Reports: Anonymous technical data if the app crashes (to fix bugs)
2.3 Third-Party Data
We access publicly available data to enhance our service:
- Weather information from weather services
- Traffic data from mapping services
- Charging station locations from public databases
- Elevation and terrain data for route analysis
3. How We Use Information
The limited information we process is used solely to:
- Calculate Range: Provide accurate EV range estimates based on your vehicle and route
- Route Optimization: Suggest efficient routes and charging stops
- Weather Integration: Factor weather conditions into range calculations
- App Improvement: Analyze anonymous usage patterns to enhance features
- Technical Support: Resolve issues and improve app stability
🛡️ Local Processing
Most calculations are performed locally on your device. Your vehicle preferences and trip history are stored only on your device and are not transmitted to our servers.
4. Data Sharing
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade any user information to third parties.
4.2 Limited Third-Party Services
We may share anonymous, non-personal information with:
- Weather Services: To obtain current weather conditions for your route
- Mapping Services: To calculate routes and traffic conditions
- Analytics Services: Anonymous app usage statistics (no personal identification)
- Crash Reporting: Anonymous technical data to identify and fix bugs
4.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety
- Investigate potential violations of our terms
5. Data Storage & Security
5.1 Local Storage
Most of your data is stored locally on your device:
- Vehicle preferences and settings
- Saved locations and routes
- App preferences and customizations
🔐 Data Retention
We retain anonymous usage data for up to 2 years for app improvement purposes. Personal information provided for support is deleted within 30 days of issue resolution.
6. Your Rights
You have the following rights regarding your information:
- Access: Request information about data we may have
- Deletion: Request deletion of any personal information
- Correction: Correct any inaccurate information
- Portability: Receive your data in a portable format
- Opt-out: Disable analytics and crash reporting in app settings
6.1 How to Exercise Your Rights
To exercise these rights:
- Use the privacy settings within the app
- Contact us at privacy@rangemateev.com
- Delete the app to remove all local data
7. Children's Privacy
RangeMateEV is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Providing in-app notification for significant changes
You are advised to review this Privacy Policy periodically for any changes.